FREQUENTLY ASKED QUESTIONS

SportyTok is a platform that allows users to earn money by watching advertisements and engaging with sponsored content. We connect advertisers with real users who are interested in their products and services, and we share the advertising revenue with our users.

Yes, SportyTok is a legitimate platform. We make money by partnering with advertisers who pay us to display their ads to our users. We then share a portion of this revenue with our users as a reward for their time and attention. This creates a win-win situation where advertisers reach engaged audiences, and users get compensated for their time.

SportyTok is currently available in over 30+ countries, primarily in Europe and North America. We're continuously expanding to new regions. If SportyTok is not yet available in your country, you can join our waitlist to be notified when we launch in your region.

SportyTok differentiates itself in several ways:
1. Higher earnings potential compared to most competitors
2. Focus on quality, relevant advertisements rather than quantity
3. Multiple ways to earn, including referrals and engagement bonuses
4. Transparent earnings formula and payment system
5. Dedicated customer support team
6. Regular platform updates and new features

SportyTok is completely free to join. We don’t charge for registration, account maintenance, or basic platform access. However, we do charge for your subscription plan, which unlocks earning opportunities and other premium features.

To create a SportyTok account:
1. Visit our website or download our mobile app
2. Click on the "Sign Up" or "Register" button
3. Enter your email address and create a password
4. Verify the security CAPTCHA
5. Complete your profile by providing the required information
6. Start watching ads and earning rewards!

During registration, we require:
- Email address
- Password
- Full name

For payment processing, we'll also need additional information depending on your chosen payment method (e.g., PayPal email, bank account details, or cryptocurrency wallet address).

No, our terms of service prohibit users from creating multiple accounts. Each user is allowed only one account, and any attempt to create multiple accounts may result in account suspension or termination. This policy helps ensure fair distribution of earning opportunities among all users.

To reset your password:
1. Go to the login page
2. Click on "Forgot Password"
3. Enter the email address associated with your account
4. And Follow the instructions to create a new password

Yes, you can delete your account at any time. To do so:
- Contact Support

Please note that account deletion is permanent and will result in the loss of any unredeemed earnings. We recommend withdrawing your available balance before deleting your account.

Earnings vary based on several factors, including:
- How active you are on the platform
- Your level of engagement with ads
- Your country of residence (ad rates vary by region)
- The number of referrals you bring to the platform

Most active users earn between £50-£200 per month, with some power users earning more. We recommend using our Earnings Calculator to get a personalized estimate based on your specific circumstances.

Our earnings system is based on a transparent formula:

Earnings = (Ad Views × Base Rate) + Engagement Bonus + Referral Commissions

- Base Rate: The amount paid per ad view, which varies by region and ad type
- Engagement Bonus: Additional rewards for interacting with ads (clicking, completing surveys, etc.)
- Referral Commissions: Earnings from users you've referred to the platform

Your earnings are calculated in real-time and updated in your dashboard.

Yes, to ensure platform sustainability and prevent abuse, we implement daily limits on earnings:

- Active users watch up to 6 ads per day

These limits reset at midnight UTC. Additionally, there may be limits on the number of available ads based on your demographic profile and advertiser demand in your region.

Earnings in your account do not expire as long as your account remains active. However, if your account is inactive for more than 6 months, we may classify it as dormant, and any unredeemed earnings may be subject to a maintenance fee.

To keep your account active, simply log in and watch at least one ad every 6 months. We recommend regularly withdrawing your earnings to avoid any potential issues.

Yes, there are several strategies to maximize your earnings on SportyTok:

1. Be consistent: Watch ads regularly to reach daily limits
2. Engage fully: Complete surveys and interact with ads when prompted
3. Refer friends: Earn commissions from users you refer
4. Complete profile: Ensure your profile is 100% complete to receive more relevant, higher-paying ads
5. Participate in promotions: Take advantage of special offers and bonuses
6. Join our loyalty program: Earn increasing rewards based on your activity level and tenure

Check our blog regularly for more tips and strategies to maximize your earnings.

SportyTok offers several payment methods:

- PayPal
- Bank Transfer
- Cryptocurrency (Bitcoin, Ethereum, and others)

Available payment methods may vary by country.

The minimum withdrawal amount varies by payment method:

- PayPal: £20
- Bank Transfer: £20
- Cryptocurrency: £20 equivalent

These minimums help us manage transaction fees and ensure efficient processing of withdrawals.

Withdrawal processing times vary by payment method:

- PayPal: Within 24hours
- Bank Transfer: Within 24hours
- Cryptocurrency: Within 24hours

Please note that these are typical processing times and may be longer during peak periods or holidays. First-time withdrawals may take longer due to additional security verification.

SportyTok covers most withdrawal fees, but there are some exceptions:

- PayPal: No fees
- Bank Transfer: No fees for standard transfers; expedited transfers may incur a fee
- Cryptocurrency: Network transaction fees apply (variable based on blockchain conditions)

All fees are clearly displayed before you confirm your withdrawal.

Withdrawals may be rejected for several reasons:

1. Incomplete verification: You need to complete identity verification for withdrawals above certain thresholds
2. Account discrepancies: The name on your payment method doesn't match your account name
3. Suspicious activity: Our system detected unusual patterns that triggered security protocols
4. Technical issues: Problems with the payment processor or your payment details
5. Terms violation: Your account is under review for potential terms of service violations

If your withdrawal is rejected, you'll receive an email with the specific reason and steps to resolve the issue. If you need further assistance, please contact our support team.

Our referral program allows you to earn additional income by inviting friends and family to join SportyTok:

1. Share your unique referral link with others
2. When someone signs up using your link, they become your referral
3. You earn a commission

There's no limit to how many people you can refer.

To find your referral link:

1. Log in to your SportyTok account
2. Go to the "Referrals" section in your dashboard
3. Your unique referral link will be displayed prominently at the top of the page

You can copy this link directly or use the social sharing buttons to share it via email, social media, or messaging apps.

You earn £1 on every referral you make.

There is no limit to the number of people you can refer to SportyTok. However, we do monitor referral patterns for potential abuse. Mass referrals through spam or misleading practices violate our terms of service and may result in account suspension.

We encourage genuine referrals to friends, family, and acquaintances who would genuinely benefit from and enjoy using our platform.

No, referral earnings do not expire.

SportyTok is compatible with:

Desktop Browsers:
- Google Chrome (recommended)
- Mozilla Firefox
- Microsoft Edge
- Safari
- Opera

Mobile Devices:
- iOS app (iPhone and iPad)
- Android app
- Mobile web browsers

For optimal performance, we recommend using the latest version of Google Chrome on desktop or our dedicated mobile apps on smartphones and tablets.

If ads aren't loading, try these troubleshooting steps:

1. Check your internet connection
2. Disable ad blockers or VPNs, which can interfere with our ad delivery system
3. Clear your browser cache and cookies
4. Try a different browser or device
5. Verify that you haven't reached your daily ad limit
6. Check if there are ads available in your region (supply can vary)

If the problem persists, please contact our support team with details about your device, browser, and any error messages you're seeing.

If our mobile app is crashing, please try these steps:

1. Force close the app and restart it
2. Check for app updates in the App Store or Google Play Store
3. Restart your device
4. Ensure your device has sufficient storage space
5. Check that your operating system is up to date
6. Uninstall and reinstall the app

If these steps don't resolve the issue, please contact our support team with your device model, operating system version, and a description of when the crashes occur.

There are several reasons why you might not receive credit for watching an ad:

1. The ad didn't fully complete (you must watch the entire ad)
2. Our system detected irregular viewing patterns
3. You've reached your daily ad limit
4. Technical glitch or connection issue during ad playback
5. The ad failed to register completion due to browser settings

If you believe you should have received credit for an ad you watched completely, please contact support with the approximate time, ad details if available, and your device information.

To update your payment information:

Contact Support

For security reasons, some changes may require additional verification. If you're having trouble updating your payment information, please contact our support team for assistance.

We take data protection seriously and employ multiple security measures:

1. Encryption: All sensitive data is encrypted both in transit and at rest
2. Secure infrastructure: Our systems are hosted on secure cloud platforms with industry-standard protections
3. Regular security audits: We conduct periodic security assessments and penetration testing
4. Limited data collection: We only collect information necessary for platform operation
5. Strict access controls: Only authorized personnel can access user data
6. Compliance: We adhere to GDPR and other relevant data protection regulations

For more details, please review our Privacy Policy.

We collect the following types of information:

Account Information:
- Email address
- Name,

Payment Information:
- Payment method details (processed securely through our payment partners)

Usage Information:
- Ad viewing history
- Login times and devices
- IP address
- Browser and device information

Optional Information:
- Profile picture
- Interests (to serve more relevant ads)
- Survey responses

We use this information to operate the platform, process payments, prevent fraud, and improve our services. We do not sell your personal information to third parties.

To enable two-factor authentication (2FA):

1. Log in to your SportyTok account
2. Go to "Account Settings"
3. Select the "Security" tab
4. Click "Enable" next to Two-Factor Authentication
5. Choose your preferred 2FA method (authenticator app or SMS)
6. Follow the on-screen instructions to complete setup

We strongly recommend enabling 2FA for all accounts to provide an additional layer of security. Once enabled, you'll need both your password and a verification code to access your account. If you ecounter any issues contact support for updates.

If you notice suspicious activity:

1. Change your password immediately
2. Enable two-factor authentication if not already active
3. Review your account for any unauthorized changes
4. Check your payment methods and withdrawal history
5. Contact our support team immediately with details of the suspicious activity

Our security team will investigate the issue and take appropriate actions to secure your account. We may temporarily freeze your account during investigation if there's evidence of a security breach.

We share limited, anonymized data with advertisers to improve ad targeting and effectiveness:

What we share:
- Demographic information (region)
- Engagement metrics (completion rates, click-through rates)
- Performance statistics

What we DON'T share:
- Your name or email address
- Your exact location
- Your payment information
- Your browsing history outside of SportyTok

All data sharing is conducted in compliance with applicable privacy laws and our Privacy Policy.